Ardor Health Traveler COVID-19 Program

First and foremost, Ardor Health Solutions would like to thank you all for everything you are doing for patients, students and our schools and facilities around the country in response to COVID-19. We are so thankful and proud to have you as an Ardor employee and part of our Ardor family.  Below, you will find several key points to ensure that we are staying on top of all recent developments regarding COVID-19. The Traveler COV-19 Program is designed to support you fully and reduce as much stress as we can. 

In addition, we are closely monitoring the CDC website and World Health Organization news to ensure we are following and properly instructing our staff in relation to travel, travel restrictions, and screening requirements. 

“To ensure continuity of operations of essential functions, CDC advises that critical infrastructure workers may be permitted to continue work following potential exposure to COVID-19, provided they remain asymptomatic and additional precautions are implemented to protect them and the community.”

We care deeply about your concerns and are available to correspond with our travelers. Please email us at if you have any questions.

Ardor Health is here to support you and truly appreciates your compassion and dedication during this time. If you have questions, or concerns, please reach out to us. 


If you have been vaccinated. The CDC has an app where you can update your vaccination status! V-safe is a smartphone-based tool that uses text messaging and web surveys to provide personalized health check-ins after you receive a COVID-19 vaccination. Through v-safe, you can quickly tell CDC if you have any side effects after getting the COVID-19 vaccine. Depending on your answers, someone from CDC may call to check on you and get more information. And v-safe will remind you to get your second COVID-19 vaccine dose if you need one.

More information:

1. Where should I go to learn more about COVID-19?

The situation surrounding COVID-19 is ever-changing. There are a host of websites and resources that can help you, such as:

The Center for Disease Control and Prevention of Coronavirus (COVID-19)


Clinical Questions about COVID-19

24 Hour CDC Call Center Hotline

2. What should I do if I begin to experience COVID-19 symptoms?

You should use your best judgement and take all precautionary measures to ensure your safety and the safety of those around you.  If you develop any fever that measures with a temperature > 100°F OR respiratory symptoms consistent with COVID-19 (cough, shortness of breath, sore throat), you should immediately self-isolate. In addition, you should reach out to Ardor Health Solutions and your current contracted facility that you are working at promptly so they can notify their local or state public health authority and coordinate consultation and referral to a healthcare provider for further evaluation, if warranted. While on assignment, you are expected to follow the facility’s protocol for COVID-19 exposures/potential exposures.

3. Who should I contact from Ardor Health?

We have setup a specific team to support you through a COVID-19 Hotline. Our response team is ready to help you 24/7. Please don’t hesitate to call # 844-782-6728 if you have any questions.

4. May I leave my current assignment early for a new assignment?

We know your passion and aid is needed all over the country due to the ongoing pandemic. However, it is important to remember that your current facility and the patients and people who depend on your are relying on you as well to provide much needed care. Leaving your contract will put your co-workers and patients at an increased position of crisis with any sudden departure. At the end of the day, we are here for you! Once your assignment is up, we’ll be able to find you the best possible position to suit you.

5. What happens if I get sick on Assignment?

Please call 844-782-6728 for immediate assistance.

6. How Should I notify Ardor Health Solutions of possible quarantine or exposure to COVID-19?

Firstly, lease contact your recruiter as soon as possible.

You may also call our hotline at 844-782-6728.


COVID-19 Response

Ardor Health Solutions has and always will be dedicated to the health and safety of both our clinicians and our internal staff. With the growing concern over the COVID-19 virus and it’s effect on our daily lives, we wanted to let you know that Ardor Health is staying up to date with all the latest information provide by the CDC and taking all appropriate actions.

Your safety is our priority. And that is priority number one. We are in constant contact with all of our school districts, hospitals, Home Health Agencies, SNFs and all other partnered facilities about the effect of COVID-19.

We’re making sure that they are following the CDC’s guidelines and going to every length to keep our clinicians safe! If you have not reviewed the CDC’s guidelines, then we urge you to do so.  In addition to the wealth of information provided by the CDC, there is also a webinar that may be helpful to you.

Ardor Health is monitoring each and every one of our assignments across the country. So far, none of our assignments have been affected by the coronavirus. As the situation evolves, rest assured we will continue to update you. We will always be referring to the CDC’s guidelines.

If you have any questions, please don’t hesitate to call us at 855-GO-ARDOR or simply send us an email or reach out to your recruiter. Again, your safety is our number one concern and we will continue to keep you updated on any developments with COVID-19.


COVID-19 is caused by a previously unrecognized coronavirus, called COVID-19.For more information about COVID-19 please visit:

What is the status of the COVID-19 outbreak? Am I at risk?

For the latest global situation report please visit WHOs website latest national situation summary updates are available on CDC’s web page COVID-19.

Symptoms may appear 2-14 days after exposure. Patients with confirmed COVID-19 infection have reportedly had mild to severe respiratory illness with symptoms of:

  • Fever
  • Cough
  • Difficulty breathing

How does the virus spread?

This virus most likely originally emerged from an animal source and now appears to be spreading from person-to-person. Currently, COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

Is COVID-19 the same as the MERS-CoV or SARS virus?

No. Coronaviruses are a large family of viruses, some causing illness in people and others that circulate among animals, including camels, cats and bats. The recently emerged COVID-19 is not the same as the coronavirus that causes Middle East Respiratory Syndrome (MERS) or the coronavirus that caused Severe Acute Respiratory Syndrome (SARS) in 2003. There are ongoing investigations to learn more. This is a rapidly evolving situation and information will be updated as it becomes available.

Should I be concerned about pets or other animals and COVID-19?

While this virus seems to have emerged from an animal source, it is now spreading from person-to-person.

How can I protect myself?

The best way to prevent illness from COVID-19 is to avoid being exposed to the virus and use good hand hygiene. Common sense precautions that prevent the spread of flu will also help prevent the spread of COVID-19.  Please do the following:

  • Stay home if you are sick.
  • Avoid close contact with people who are sick.
  • Cover cough and sneeze.
  • Avoid touching your eyes, nose, and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • The Centers for Disease Control and Prevention (CDC) does not recommend that people who are well to wear a facemask to protect themselves from respiratory diseases, including COVID-19. Facemasks should only be worn by persons who are sick or persons caring for them.
  • Clean and disinfect frequently touched objects and hard surfaces using a regular household cleaning spray or wipe.

If I were exposed to COVID-19, how long would it take for me to become sick?

This The time between exposure to the COVID-19 virus and onset of symptoms is called the “incubation period.” The incubation period for COVID-19 is typically 2 to 14 days, although in some cases it may be longer.

What should I do if I think I (or someone in my family) might have COVID-19?

If you are returning from an area with an outbreak of COVID-19 the CDC is recommending you self-quarantine for 14 days immediately upon returning from your travels, even if asymptomatic. If you develop a fever and symptoms of respiratory illness, such as cough or shortness of breath during those 14 days contact your health care professional and mention your recent travel. Your provider will work with your county public health department to determine if you need to be tested for COVID-19. If you have had close contact with someone showing these symptoms who has recently traveled from an impacted area, you should call a health care professional and mention your close contact and their recent travel.  For the most updated travel advisories regarding COVID-19, visit: U.S. Travel Advisories and CDC Information for Travel.

What should I do if I had close contact with someone who has COVID-19?

There is information for people who have had close contact with a person confirmed to have, or being evaluated for, COVID-19 infection available online.

How do you test a person for COVID-19?

Your healthcare professional will work with your county health department to determine if you need to be tested for COVID-19.

A person who is tested will have three specimens taken: oral, nasal, and saliva. The samples will be given to the county health department, who will then either ship or deliver them to the closest state laboratory. If a specimen is tested positive, it will be identified as ‘presumptive positive’ until the result is confirmed at the Centers for Disease Control and Prevention (CDC).

For more information on COVID-19 testing see CDC Tests for COVID-19.

Is there a vaccine?

Currently, there is no vaccine available to protect against COVID-19.

What are the treatments?

There is no specific antiviral treatment recommended for COVID-19 infection. People infected with COVID-19 should receive supportive care to help relieve symptoms.
Learn about COVID-19 Treatment.

How long can COVID-19 survive in the environment?

The length of time that the virus survives likely depends on factors. These factors could include the type of material or body fluid containing the virus and various environmental conditions such as temperature or humidity. Researchers at the Centers for Disease Control and Prevention and other institutions are designing standardized experiments to measure how long COVID-19 can survive in situations that simulate natural environmental conditions.

Are there disinfectants available that can inactivate (kill) COVID-19?

Right now, there are no disinfectant products registered by the U.S. Environmental Protection Agency for use on environmental surfaces that are specifically listed as having the ability to kill COVID-19. However, related viruses that have similar physical and biochemical properties can be killed with bleach, ammonia or alcohol, or cleaning agents containing any of these disinfectants. Cleaning agents should be used according to the manufacturer’s instructions.

For disinfection, a list of products with Environmental Protection Agency (EPA)-approved emerging viral pathogens claims, maintained by the American Chemistry Council Center for Biocide Chemistries (CBC), is available at Novel Coronavirus (COVID-19) Fighting Products. Always follow the manufacturer’s instructions for all cleaning and disinfection products.

What about products imported from areas of outbreak?

There is still a lot that is unknown about the newly emerged COVID-19 and how it spreads. In general, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.

How do I determine to travel or not?

Current CDC travel guidance is available here: CDC Information for Travel

Current U.S. Travel Advisories are available here: U.S. Travel Advisories.

Is okay to have or go to large events?

The decision to hold or cancel an event rests with the organizer of that event, just as the decision to attend an event or mass gathering rests with each individual. For more guidance visit the CDC website,

Where can I get more information about COVID-19?

The Centers for Disease Control and Prevention and World Health Organization are excellent sources of information about this evolving outbreak.

You can access their websites here:

For Florida specific information, please consult The Florida Department of Health website: